Click on the links below:
Prices and quotations
Special offers
Samples
Placing an order
Payment
Delivery
Damage & shortage
Returns
Data protection act
Ownership & risk
Full
terms and conditions
Prices and quotations
-All prices are exclusive of VAT and carriage.
-Prices may be subject to changes without prior notice.
-Quotations are valid for 30 days unless otherwise agreed.
-Please contact us for latest prices and promotions.
Special offers
-Special offers
are subject to availability and are based on a first call first served basis.
-No special offer
can be reserved until full payment is received.
-Samples are not
available on special offers and must be purchased if required for evaluation.
-There is no
warranty on special offers unless otherwise agreed. No replacement and no refund
will be given.
Samples
-Samples are available for all non promotional cases only.
-Other products such as accessories or power supply units are NOT available as
samples and must be purchased if required for testing.
-Samples are available for a 14 day evaluation period only unless otherwise
agreed.
-Samples are available at prices stated on our current price list.
-An invoice will be issued and credit card details will be taken to allow
dispatch of ALL samples.
-Should the sample be unsuitable, the customer may return it to Ever Case
intact and within the 14 day trial period.
-If samples are not received intact or on time, credit card payment shall be
processed as for a regular purchase.
-If samples are received intact and on time, credit card payment for carriage
to your premises only will be processed.
-A credit will be raised for the full amount of the sample (minus carriage) providing:
-It is sent back within the 14 day trial period,
-It is received intact with all its original parts (Power Supply Unit,
Power Cable, Manual, Full kit box),
-It is in its original clean packaging.
-All transport charges (for shipping and returning goods) are due by the
customer and the credit will NOT include ANY transport charge.
-If any of the above conditions is not met, Ever Case reserves the right to
refuse a credit.
Placing an order
-There is no need to open an account to place an order.
-Orders can be placed by telephone, E-mail or fax from 9.00am to 6.00pm Monday
to Friday or online at anytime.
-You can download an order form here if needed and contact us for latest prices, stock
availability and delivery charges.
-Anyone, businesses or end users from the UK or abroad is welcome to place an
order.
Payment
-Full payment
should be received prior to dispatch of goods unless otherwise agreed.
-Payment can be
made by the following methods:
-All major credit
cards are accepted, there is no surcharge for credit card payments.
-Credit card
payment are processed by our sister company Kate & McKenzie Ltd and their name will appear
on your bank statements.
-Cheques should
be made payable to: Ever Case Technology (UK) Ltd.
-BACS, T/T
-Bank Detail:
Bank of
Scotland, St
James's Gate, 14-16 Cockspur Street,
London,
SW1Y 5BL, UK
Sort code:
12-11-03
Account No: 00750169
Account Name: Ever Case Technology (UK)
Ltd
-Members
of the public are welcome to purchase goods directly from Evercase but credit
card payment must be done online to our Paypal account. there is no need to hold
a Paypal account to pay online.
-Instant
and easy payments can be made to our Paypal account
here>>
Delivery
Delivery prices
-All prices are
exclusive of carriage.
-Carriage depends
on the weight of
the consignement.
-Alternatively,
goods can be collected by the customer or his own courier. Please make sure goods
are ready before arranging a collection.
-Click
here for details on how to calculate your delivery cost>>
-Timed delivery
can be arranged at extra cost.
-The above rates
are fixed by our courier and are therefore not negotiable.
Delivery time
-Although we make
every effort to dispatch goods ASAP, we cannot guarantee a next day delivery if
orders are placed after 12pm mainly if accessories, parts or power supply are to
be fit into cases on site.
-All goods are
shipped by courier and a signature is always required upon delivery.
Damage & shortage
-Shortage or damage should be clearly reported on courier consignment note when
receiving goods and
should be notified to Ever Case within 3 day of delivery.
-We strongly recommend that item number and
condition are carefully checked before signing courier consignment note.
-Ever Case will refund, repair or replace goods providing prompt notice is given
and providing it is proven that damage or loss occurred during transit.
Warranty
-Goods are
covered by a one year warranty.
Returns
-All returns must be accompanied with a filled returns form
you can download here, and
a valid RMA number provided by Ever Case. Returns sent without RMA number will
be rejected and the customer will be charged for the return delivery.
-If a replacement is required, damage
parts may be returned on their own (this apply for :Power Supply Units, Top
Covers, Side Panels, Front Panels...).
-If a credit is required, goods must include
all original equipments (Power
Supply Unit, Power Cable, Manual, Full kit box).
-Any missing parts will not be replaced or
credited.
-All returns should be send to: Ever Case
Technology (UK) Ltd, Unit 4,
Randolph Court,
Randolph Industrial Estate, Kirkcaldy,
Fife,
KY1 2YY, UK. Within 30 days.
-A new RMA Number application will be required
for goods sent after this period.
-It is the customers' responsibility to pay
carriage on return of goods.
-All goods must be returned in adequate
packaging.
-Goods will be repaired, replaced or credited
providing:
-The above conditions are met,
-They were purchased from Ever Case,
-They are still covered by the 1 year
warranty policy.
-Goods out of warranty or not bought from Ever
Case will not be replaced or credited & will be resent at the customer's
expenses.
-If any of the above conditions is not met, Ever Case reserves the right to
refuse a return.
Data protection act
-We take the data
protection act seriously and do not make your details and information available
to any other commercial organization.
-We may
occasionally inform you of new Ever Case products and special offers we believe
may be of interest to you. Please do inform us if you do not wish to be
updated.
Ownership & risk
-The risk in the goods shall pass from Ever Case to the customer upon delivery.
-Title and property of goods shall not pass to the customer until full payment
is received by Ever Case.
